Return Policy

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DUOYA Return & Refund Policy

Return & Refund Policy

Thanks for shopping at Duoya.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 10 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have a receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your PayPal or credit card (or original method of

payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping/delivery costs for returning your item. Shipping

Costs / Delivary cost are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item contact us

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